MY BODY CLINIC PRIVACY POLICY

Privacy Policy

At My Body Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.

Collection of Personal Information

We collect personal information when you make a booking, visit our clinic, or communicate with us. This information may include, but is not limited to:

• Name
• Contact details (phone number, email address)
• Date of birth
• Medical history, including injuries, conditions, or treatments
• Payment details (processed via secure methods)
• Health insurance information (if applicable)

Use of Personal Information

We use your personal information for the following purposes:

• To provide and manage in-clinic treatment services
• To communicate with you regarding appointments, treatments, and services
• To assess and manage your health and safety during treatments
• For administrative purposes (e.g., billing and appointment reminders)
• To comply with legal obligations, such as record-keeping requirements for health professionals

Disclosure of Personal Information

We do not sell, rent, or share your personal information with third parties unless required for the following purposes:

• Service Providers: We may share your information with trusted third-party service providers who assist in running our clinic (e.g., payment processors, email services).
• Health Practitioners: If you have been referred to another health practitioner, we may share relevant information to support your care.
• Legal Compliance: We may disclose personal information when required by law, such as in response to a subpoena or other legal processes.

Data Security

We implement reasonable measures to protect the personal information we collect from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

Access to and Correction of Personal Information 

You have the right to access and correct your personal information that we hold. If you would like to view, update, or correct your information, please contact us at 0459 223 332 or email us at info@mybodyclinic.com.au.

Retention of Personal Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After this time, your personal information will be securely disposed of or anonymised.

Cookies and Tracking Technologies

If applicable, we may use cookies or similar tracking technologies on our website to improve user experience and analyze usage patterns. You can manage cookie settings through your browser.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have the information removed.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the updated policy will be effective as of the posted date.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.